This Article Full Text Full Text (PDF) View Shopping Cart Alert me when this article is cited Alert me if a correction is posted Services Email this article to a colleague Similar articles in this journal Alert me to new issues of the journal Download to citation manager Rights & Permissions Citing Articles Citing Articles via Google Scholar Google Scholar Search for Related Content

Reducing Staff Turnover and "Churn"

It was a daunting task, but somebody had to do it—and fast. Patti Murray, RN, BSN, turned out to be that somebody. Determined to reverse the attrition of oncology nurses that unfolded annually in her unit—an exodus that, on average, saw about one nurse per month heading out the door—she was willing to try just about anything to stop the persistent round of recruiting.

As a new nurse manager, she decided to simply ask the nurses she supervised a pretty straightforward question: why were nurses leaving?

"This was kind of on a whim," said Murray, who now is coordinator of . . . [Click for More]