Frequently Asked Questions about Institutional Subscriptions
- My institution has a subscription to Journal of Oncology Practice, and
access to JOP Online, but I'm not able to see the full text of articles. I'm
prompted for a username and password. Why is this happening?
When this happens, the IP address for your machine is not being recognized by our
computer. This failure is caused by one of three things:
- Your institutional subscription has not yet been activated
- The person who "activated" the online subscription did not enter in all needed
IP addresses for your institution
- The person who "activated" the online subscription does not realize that some
subnets of your institution are routed through a proxy server
What should I do?
- Send us Feedback so we can
begin to diagnose the problem.
- Talk to your librarian, and let them know you are having trouble.
- My library subscribes to the paper Journal of Oncology Practice, and I can't
get access to it online. Why?
Your institution has not yet activated its institutional
subscription to JOP Online. All subscribers to the paper
journal also receive access to the online journal. Notify your
library that you would like access to JOP Online, and
encourage your librarian to activate the online subscription.
- Who from my institution can access JOP Online?
The subscription fee allows for unrestricted Internet access at one
location. Any user connecting from an authorized computer on your
institutional network will be allowed access to JOP Online.
- What is an Institution?
For the most part, an Institutional Subscription authorizes use at
a localized site. A "site" is an organizational unit, and may be
academic or nonacademic. For organizations located in more than one city,
each city office is considered a different site. For organizations within
the same city that are administered independently, each office is
considered a different site.
For example, each campus in the State University of New York system is
considered a different site, and each branch or office of UpJohn
Laboratories is considered a different site.
- How will this work?
When someone attempts to use JOP Online, our server checks to see
if the requesting computer is within the list of internet IP address
provided by a subscribing institution. If it is, the reader will be
able to use all those services enabled for institutional readers. For
institutional subscribers, there are no usernames or passwords to
remember, and there is currently no limit on the number of readers from
your institution who may access JOP Online simultaneously.
If readers want to access JOP Online from computers that are not part
of your institutional network (e.g., through dial-in or telnet through
a commercial Internet service provider) they can do so only through a
member subscription, or non-member individual subscription.
- What subscription packages are available?
- Member Subscribers have access to:
- Tables of contents,
abstracts, full text searching, full text display, document delivery, PDFs, future tables of contents, and the advantage of having
password access to JOP Online from any computer connected to the Internet.
[Ordering Procedure]
[Cost]
[ ASCO Membership ]
- Individual (Nonmember) Subscribers have access to:
- Tables of contents,
abstracts, full text searching, full text display, document delivery, PDFs, future tables of contents, and the advantage of having
password access to JOP Online from any computer connected to the Internet.
[Ordering Procedure]
[Cost]
- Institutional Subscribers have access to:
- Tables of contents, abstracts, full text searching, full text
display, PDFs, future tables of
contents, and document delivery. Access is limited to computers
within a particular set of internet IP addresses. (Note that individuals
who are not ASCO members must subscribe at the Institutional level.)
[Ordering Procedure]
[Cost]
- How can I tell if my institution has subscribed to JOP Online?
If your
institution has a subscription, you'll automatically have access to the
tables of contents, abstracts, full-text searching, full text display, PDFs, and future tables of contents. You'll also see a
button at the top of the page confirming you're signed in as part of
an institution.
- Can my institution subscribe to the online version only?
See [Cost] for details about subscription options.
- Does the journal have a free back issues policy?
See the list on HighWire for details.
- How can I access the JOP Online if I am not an ASCO member
and I don't have access through an institutional subscription?
If your institution does not subscribe, you can choose to access the journal online
as a member benefit, or order the journal as an individual non-member.
[Ordering Procedure]
Still have questions?
- For further information, please contact JOP customer service:
- Hours: 8:30 a.m.-5:30 p.m. ET Monday-Friday, or
330 John Carlyle Street, Suite 300
Alexandria, VA 22314
Phone: (888) 273-3508 or (703) 519-1430
Fax: (703) 518-8155
E-mail: jopservice{at}asco.org
|
